Reviews from our Customers - Thank You

If you have hired a boat with us and would like to leave us some feedback, hopefully good, but if we haven’t met your expectations then we would like to know also. Also add any comments here about our web site, what do you think of its content, clarity etc.

To add a review click this button:

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Ellerbeck Narrowboats
Average rating:  
 57 reviews
 by john berry

We had a safety meeting with the boat staff which was very informative, then had a lovely day with our family on the canal boat ,although the weather was not great .
Many thanks to the Ellerbeck staff.

Hi John, I am pleased that you had a lovely family day out despite the weather. I hope you'll try again and the weather will be kinder.See you all again soon.Lucien @ Ellerbeck Narrowboats

 by david halliwell
Last of the Summer Wine

Had a great day yesterday [4th July] on the boat Crossley cruising at a snails pace through the Lancashire countryside. As first timers and in our twilight years we had concerns about our ability to the task ahead. On arrival we were instructed on all aspects of safety and boat handling by the time we set sail all our concerns had vanished. Arrived back with eight smiling faces and not one with a complaint [that's a first on our regular Last of the Summer Wine outings]. Highly recommend this company I am sure you could not find a better service.
Thank you from all of The Last of the Summer Wine crew.

It was a pleasure to see you all and am so pleased that all your worries and concerns vanished after our handling instructions. Looking forward to welcoming "The Last of the Summer Wine" crew back again sometime soon.Lucien @ Ellerbeck Narrowboats

 by John Taylor
Awesome way to spend a day

Amazing family day out enjoyed by all! Lovely relaxing day with beautiful scenery along the whole route. Highly recommended. The Ellerbeck team are super helpful and friendly

Hi John, thank you so much for your kind words and we look forward to welcoming you all here again soon.Lucien @ Ellerbeck Narrowboats

 by Alison

Brilliant day out
Friendly staff
Reasonable prices
Easy to navigate
Fun for all

What more could you say?!! Thank you and see you again soon.Lucien @ Ellerbeck Narrowboats

 by N WEST
barge trip

Had a fantastic trip on the canal boat, well equiped clean and fantastic service from start to finish would recommend to anyone for a party or function or day out all of my friends had a great time

Hi Nigel, many thanks for your return trip and i'm pleased you had a another great day out.See you again soon.Lucien @ Ellerbeck Narrowboats

 by Irfan
First timers

My family and I had an amazing day out yesterday on Ruston, we thoroughly enjoyed the experience and were pleasantly surprised at how easy it was operating the narrow boat (once you get the hang of steering it). The boat was spotless which was important to us and the staff were pleasant, thorough and professional throughout and were very understanding with our last minute timing alterations. We would definitely recommend Ellerbeck Narrowboats. Thanks to both Lucien and Adam!

Hi Irfan, first of all thanks for considering to let us know that you wouldn't be able to make the original start time the day before, this was much appreciated in the knowledge that we were now expecting you at a later time.Adam and I are pleased that you enjoyed the day and that your handling of the boat became easier after a little practice.See you all again very soon.Lucien @ Ellerbeck Narrowboats

 by John sumner
Lovely day out

We had a lovely day out on the Ruston yesterday . It was my husbands birthday and he wanted to go on a barge . When we arrived everything about the boat rules safety everything we needed to no . He also said to contact him if we had any problems however small they were . He was a lovely man and you could tell he cared about is boats and the care of the people who were using them . Everything we needed was on the boats was on toilet hand towel tea towel cutlery plates and a kettle . It was a warm day odd shower but didn’t affect the lovely time we had on the boat . We will definitely be booking again soon ,couple of friends who are with us are on about booking it too . Was a good price took are own food and drink . But you can order a buffet if you prefer or call off at a pub . Perfect day that we all enjoyed

Thank you so much for such a kind review. It is important to me that our guests are greeted with a friendly welcome and that the safety briefing is engaging for all.I am so pleased that you thoroughly enjoyed your day and we look forward to welcoming you all again here very soon.Lucien @ Ellerbeck Narrowboats

 by Dave Bainbridge
Boat Hire

We were a group of 15 (aged 16-72) an Freddie the dog of which 7 where from the USA (Michigan) we hired two boats and cruised from Adlington to Haigh Hall and back. We took our own food and drink and following a very thorough and informative briefing from Lucien, We set sail, the sun shone and everybody had a great day with wonderful countryside and nature all around. Its a bit of a walk up to the hall about 20mins but worth it for the ice cream at the stables.
Would highly recommend you give it a go you wont regret it!

Hi David, it has been a period of foreign visitors to the canal and Ellerbeck Narrowboats and I am pleased the gang from Michigan all enjoyed the experience. Haigh Hall is a walk up the hill through the woods but a chance to stretch your legs and a decent ice cream at the top made it well worth it.Many thanks for choosing Ellerbeck Narrowboats for entertaining your visitors and we do hope that you'll come back again soon even just for a family day out.Lucien @ Ellerbeck Narrowboats

 by Simon Morris
Last minute booking….

We spent a lovely day on the canal thanks to Ellerbeck. It was a last minute booking that Lucien could not have accommodated more. He’s such a lovely chap and his training was spot on. We felt safe & looked after. The trip was glorious; we stopped at a pub, had a picnic and found a gorgeous ice cream parlour. Cannot recommend highly enough. It was joyous! We’ll be back. Thank you!

Hi Simon, many thanks to you both for hiring a boat with us at last minute. When you returned you definitely looked relaxed and chilled out and with such busy lifestyles I am pleased that a day out on the canal did the trick.See you again very soon.Lucien @ Ellerbeck Narrowboats

 by Hannah
Great day out

This is the second time we have hired a narrowboat from Ellerbeck and wouldn’t hesitate to return a third time.
The booking process was straightforward, on arrival Lucien made us all feel very welcome and the health and safety briefing was informative and engaging, leaving us with some confidence before being let loose on the canal!
We hired Ruston - Red which has everything you need such as running water, toilet, stove, kettle, cups and glasses etc (as do all the boats). We took a picnic and everything else we needed was there all clean and tidy for our arrival.
As a family of 9 ranging from age 13 to 65, we would highly recommend hiring from Ellerbeck for a day out all that ages will enjoy. It’s hard to entertain teens but the kids enjoyed getting stuck into helping moor and had a steer with supervision, younger kids would love it too!

Hi Hannah, thank you so much for your kind words and continued support of Ellerbeck Narrowboats. When handing the boats over to customers it is important to engage everyone in the safety briefing and get everyone involved with the handling, especially the kids, with safety at the forefront.It is a day out for all ages to enjoy.see you all again for your third trip very soon.Lucien @ Ellerbeck Narrowboats

Page 1 of 6:
«
 
 
1
2
3
 
»
 
error: Content is protected !!